About North Pacific Window

A Family Business

Family owned and operated, North Pacific Window serves Vancouver Island with a focus on quality products backed by friendly, knowledgeable service. We strive to provide a warm, family business feel coupled with professional service that keeps our customers coming back!

We are located centrally in beautiful Qualicum Beach, serving not only the Oceanside area but the entirety of Vancouver Island and the Gulf Islands. Drop by sometime to visit our showroom!

NPW was featured in the November 2022 edition of Business Examiner magazine. Read our article here!

Our Staff

Tom Andres

Joseph Andres

Sam Andres

Naomi Andres

Scott Tucker

Kirk Cermak

Dan Turner

Kostin Enns

What Our Customers are Saying

“North Pacific Window offers a quality product, providing exceptional service and a level of professionalism that is simply unequalled. As a small strata, we required over 70 windows, ranging from small sliders to large picture windows. Tom not only delivered competitive pricing, he patiently took the time to educate us, as consumers, on the value of a quality product. He explained the disparities in manufacturing quality, assembly and installation methods when recommending windows.
The entire NPW crew was respectful, conscientious and extremely efficient, completing the installation on time, despite challenging weather conditions. The results have exceeded our expectations, significantly reducing traffic noise, UV infiltration and lowering our heating bills. 
Customer service is exceptional. NPW responded when a small adjustment was required to a window closure. Joseph was on site to fix it within 1/2 an hour! North Pacific Window exemplifies integrity and the utmost professionalism. Thank you for a job well done!”

– J. Carruthers, Qualicum Beach Residential Strata (April 2022)

4.7
Based on 25 reviews
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Kevin Weiler
22:00 04 Feb 25
I went with a different window manufacturer for our new build and we unfortunately we ended up having a lot of quality control issues with them during the install. After many weeks of back and forth with the original window supplier, I decided to reach out to Scott and his team to see if they could assist.He sent out one of his installers the very next day and made adjustments to every one of the previously installed windows which stopped a lot of the air leakage issues we were having. Scott and the team was very professional and knowledgable!
Monique Huibregtse
02:57 16 Jan 25
From the moment we were introduced to the North Pacific team we knew this was the place to buy the windows for our new home. Scott was so knowledgeable and over the top helpful! He even took us to another home where we could see examples of the Innotech windows in a home close to our build that was being renovated. This was so helpful. in making our decision as to what window "brand" to use. We have big beautiful, high quality windows that allow us, family, and friends to enjoy our beautiful view. We designed our front door together and it is perfect. If you need high quality windows and excellent customer service, call North Pacific windows!
Nancy M
17:58 24 Oct 24
Simply the best. I couldn't be happier with the service and the product. The two installers were friendly, professional and left the job site immaculate. We had two sets of sliding glass doors replaced and will surely be back for more window replacements.Thank you North Pacific!
Matthew Cadzow
16:53 18 Oct 24
Absolutely Love that this company is a down to earth Family run local Business! Fast efficient friendly top notch Service provided here!
Ron Johnstone
19:05 24 Jul 24
Great windows and service! They stand behind their products. We had a part rust out after more than 10 years at our seaside location, they came and replaced that part no charge!
P McDonald
19:38 10 Jun 24
North Pacific recently replaced several windows and two sliding doors for me. Both the office staff and the installers were a pleasure to work with - polite, helpful and professional - and I am very pleased with both the appearance and quality of the new windows and doors.
Andy Cowan
02:12 17 Oct 22
The installation team was great, very professional and left everything spotless. The windows are great quality.
TravelSpirit MTQ
23:38 17 Mar 22
Great staff and excellent customer service. Fantastic response times and great products!
Rick Martin
20:42 04 Nov 21
Thank you North Pacific Windows for an excellent job installing our new windows. These guys were total professionals - they gave us good advice, delivered when they said they would and were all round fantastic. Our new windows have made our house so much warmer and cozier it's crazy! Thumbs up!
Janise Johnson
18:50 26 Mar 21
Love our new windows. They have added to the curb appeal and comfort of our home. Their arrival and installation were as scheduled. All COVID-19 protocols were strictly followed. Wonderful company to work with.
Landon Sheck
19:51 13 Feb 21
These folks are amazing. They sell top quality windows and doors, and provide exceptional service before and after your purchase. Hard to beat!
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